Staff & Operators
Empower your team with Operator Profiles. Operators allow your staff to log in to any shared device instantly, giving you granular tracking of performance and sales without sharing your main account credentials.
Authentication Methods
We support rapid logic methods designed for high-volume environments.
1. PIN Code
A simple 4-6 digit code for quick access.
- Fast: Staff can switch users in seconds.
- Secure: Codes are personal and easy to reset.
2. Operator Badge
Instant login via QR code.
- Instant Access: Staff simply scan their badge to log in.
- High Security: Ideal for managers and supervisors.
Roles & Permissions
Assign roles that match your team's responsibilities to ensure they have exactly the tools they need.
- Scanner: Focused on entry. Can validate tickets and view attendee info.
- Seller: Enabled for commerce. Can process transactions and manage the cart.
- Manager: Full authority on the device. Can authorize refunds, voids, and manage cash drawers.
Performance Tracking
Every action on a Terminal, from a ticket scan to a sale, is tagged with the Operator's ID. This gives you powerful insights in your Admin Dashboard:
- Sales by Staff: See who your top sellers are.
- Entry Rates: Track scanning speed and volume by gate agent.
- Audit Trail: Full visibility into every refund or override.