PaySeats.

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Official legal documentation for the PaySeats platform. This section outlines our policies, user agreements, and commitment to regulatory compliance and data protection.

Last Updated: July 27, 2025

1. Introduction and Data Controller

This Cookie Policy describes the use of cookies and similar technologies on the website https://payseats.com and associated mobile applications (the "Platform").

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the party responsible for processing the data collected via cookies is:

  • Company Name: PaySeats Europe, S.L.
  • VAT ID: B22704407
  • Registered Address: Calle Camí d'es Castell 261, 2º 3ª, 07702 Mahón, Balearic Islands, Spain
  • Contact Email: info@payseats.com
  • Data Protection Officer (DPO): dpo@payseats.com

2. What Are Cookies?

Cookies are small text files stored in your browser when you visit a website. They allow the site to remember information about your visit, such as your preferred language, login status, or items in a shopping cart. This makes your next visits easier and the site more useful to you. We also use similar technologies like pixels and local storage.

3. What Types of Cookies Do We Use?

We use different types of cookies based on their purpose and management:

| Category | Purpose | Cookie Examples | Consent Required | | :------------------------------- | :--------------------------------------------------------------------------------------------------------------------------------- | :----------------------------------------- | :-------------------------- | | Technical (Essential) | Enable the basic functionality of the Platform: session management, security, payment processing, and navigation. | session_id, xsrf-token, __stripe_mid | No (they are essential) | | Analytics & Performance | Help us understand how users interact with the Platform by counting visits and traffic sources to measure and improve performance. | _ga, _gid (Google Analytics) | Yes | | Functional & Personalization | Allow us to remember your preferences, such as language or region, to provide a more personalized experience. | language_preference | Yes |

Note on third-party services: Some services like Stripe (payments) or Google Fonts (typography) are essential for the site's operation. While Google Fonts does not set cookies, it does make requests to Google's servers, which is disclosed for transparency.

4. Managing Cookies: How to Accept, Reject, or Revoke Consent

When you first visit our Platform, we display a banner where you can accept, reject, or configure the use of non-essential cookies.

You can change your settings at any time through our cookie management panel or from your browser settings:

Please note that if you disable technical (essential) cookies, some parts of the Platform may not function correctly.

5. Legal Basis for Processing

  • Technical Cookies: We process this data based on our legitimate interest in ensuring the security and proper functioning of the Platform, and for the performance of our service contract.
  • Other Cookies (Analytics, Functional): We only use these with your explicit consent, which you can provide via the cookie banner.

6. International Data Transfers

The use of third-party provider cookies (such as Google for Analytics or AWS for infrastructure) may involve the transfer of data to countries outside the European Economic Area (EEA). These transfers are carried out under appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs).

7. Your Rights and More Information

For detailed information about the data we collect, your rights (access, rectification, erasure, etc.), and how we protect them, please see our Privacy Policy.

You can exercise your rights by contacting our Data Protection Officer at dpo@payseats.com.

8. Changes to This Policy

We reserve the right to modify this Cookie Policy. We will notify you of any substantial changes 30 days in advance via the Platform and/or by email.